Do you excel at helping others and communicate effectively through written channels? We’re looking for a Remote Customer Service Live Chat Agent to deliver outstanding support entirely through messaging platforms. You’ll connect with customers in real-time via live chat, answer their questions quickly, walk them through available solutions, and handle their concerns with professionalism and a friendly demeanor.
What you will be doing:
- Deliver immediate assistance through live chat, handling customer concerns and creating positive interactions.
- Leverage digital platforms and resources to troubleshoot problems, communicate product details, and assist with site navigation.
- Work alongside colleagues to maintain consistent, high-caliber customer support standards.
Rate:
- $35 per hour
Requirements:
- Dependable internet connection and an appropriate device, including laptops, smartphones, or tablets.
- Conversational English proficiency and genuine enthusiasm for delivering supportive, courteous customer interactions.
Skills/Background Needed:
- Live chat background is not required, comprehensive onboarding is provided to all new hires.
- Solid keyboarding ability and capability to handle multiple tasks simultaneously in an active work setting.
Location:
- Remote position available online, United States candidates preferred.
If delivering excellent customer service excites you and you thrive in a collaborative remote setting, we’d like to connect with you!