Step into the fast-paced world of e-commerce customer support with this remote, entry-level Chat Support Specialist role. Based in the United Kingdom, you’ll have the flexibility to support customers from home without ever picking up a phone. Perfect for individuals who excel at written communication and want to launch a career in customer-facing support, this position requires zero previous experience.
What you will be doing: In this Chat Support Specialist position, you’ll connect with customers via live chat messaging, resolving issues, responding to questions, and contributing to sales growth through text-based conversations only. Your daily responsibilities include delivering product guidance, managing customer concerns, and creating positive interactions that keep shoppers satisfied, all conducted entirely through chat channels.
Rate: $35 per hour
Requirements:
- You’ll need a working computer, mobile device, or tablet with stable connectivity.
- Proficiency in written English is critical for this role.
- Previous live chat experience is not necessary; comprehensive onboarding and training are included.
- Self-motivated approach to work with the capacity to follow guidelines consistently.
- Applicant must reside in the United Kingdom and be prepared to dedicate a minimum number of hours weekly.
Location: Entirely remote, granting you the freedom to log in and work from any location throughout the United Kingdom.
With chat support demand climbing year over year, we’re actively recruiting motivated professionals who can begin their role right away.